Pipeline Success

Work From Home Call Center Agent

Location

Albuquerque, NM

Type

Independent Contractor

Call Center Specialist - Work from Home

Job Title: Call Center Representative

Job Status: 1099 Contract (approximately 25-30 hours each week), Monday through Friday, 8am-2pm CST and 2-8pm CST shifts available

If you're interested in working from home assisting families looking for in home care this is the role you.  If you would to be part of a small team dedicated to helping caregivers and families, please join CareInHomes as a work from home call center specialist.

We want someone who’s passionate about providing outstanding customer service to join our team. 

A day in the life

  • Work from home as a call center specialist
  • Speak with family members seeking home care for loved ones
  • Engage with our partner agencies to connect qualified families
  • Maintain key performance metrics
  • Thrives on a team where feedback is welcomed
  • Credential and schedule interviews for candidates seeking employment

What you’ll need

  • Availability to work days or evenings
  • Passion for customer service and ownership of the customer experience
  • Experience in lead generation and/or lead verification call types is a plus
  • Five9 contact center software experience is a plus
  • Ability to receive coaching and implement feedback
  • At least 18 years old
  • Stable high speed hardwired internet connection connected to your PC or Apple computer, laptop preferred
  • Quiet work environment with no distractions
  • Professional attitude to work independently from home

Why?

  • This is a work from home position
  • Starting Pay is $11-12 an hour depending on experience
 

Company Website: www.pipelinesuccess.com

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